The CBA saw a copy of a petition from 124 drivers sent to Deliveroo in June to express concerns about the issue. Here are some of the answers: Deliveroo has a zero-tolerance policy towards those who do not meet their obligations with respect to a replacement they have undertaken. If we are alerted to drivers who work with replacements who do not have the required work permit, we will immediately take action and inform the relevant authorities, including the Ministry of Labor. Payment for all items and deliveries can be made to our app by credit or debit card or any other payment method provided by Deliveroo. Once your order is confirmed, your credit or debit card will be authorized and the full amount of the payment will be marked. Payment is made directly to Deliveroo, an agent on behalf of the partner restaurant. Payment can also be made with vouchers or account credits. Use of these provisions is subject to Deliveroo`s coupon and account credit terms deliveroo.com.au/legal. In the judgment of 23 July 2018, the Amsterdam Sub-District Court ruled that the relationship between Deliveroo and one of its drivers should be classified as a service contract on the basis of the written agreement of the parties. ● Provision of a unique mobile phone number: you must provide us with a unique valid mobile phone number. By providing this number, you agree that we will send you a unique verification code that you will need to return to us as part of the registration process and to activate the test offer. If you do not have a valid mobile phone number, you cannot participate in our test offer.